kater app booking a ride in iphone mockup

the story

The platform allows users to book a trip filtered by cost, duration, arrival or departure time, and then be issued a boarding pass that handles all payments to the various transportation providers.

the role

  • Works directly with the CTO and business team to ensure the business needs are being met throughout the user’s journey. Doing so by reviewing user feedback, monitoring competitor performance and analyzing gaps in order to create the best ride-hail experience possible. On a daily basis, I am working with the product, mobile, backend, automation and QA team to ensure all new functionalities are developed correctly based on the product’s road map.
  • Championed the app’s driver experience through directed testing and conducted continuous evaluations to make proactive adjustments to feature designs.
  • Worked with marketing and operations teams to create and deploy effective email campaigns and animation videos to showcase Kater’s story.

the outcome

View site

key services

• Mobile Software Development and Life Cycle

• User Research, Competitor Market Analysis

• Design workflows using Sketch, Invision, Abstract, Adobe XD

• Jira, Github Project Management Tools

• Multi-tasking with cross-functional teams – Mobile, Backend, QA, Operations, Automation

• Design workflows using Sketch, Invision, Abstract, Adobe XD